7 Problem Solving Tools

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In many instances, a checklist will summarize countable data related to certain types of defects and will provide a rough graphical representation of where, in a part or process, defects occurred.

Collectively, these tools are commonly referred to as the 7 QC tools.

In order to be successful in business, we need to remember that customer satisfaction is always the most important goal. To ensure the best possible products and services are sold to customers at a consistent level, businesses should use the Seven Quality Control tools (7 QC Tools).

The efficient and effective use of these 7 QC tools can help maintain the consistency of the products and services being produced.

They’re also one of the most common methods of creating a workflow diagram.

Flow charts can be used in any field to break down complex processes in a way that is easy to understand.

It guides concrete action and tracks the potential causes during an investigation effort to determine whether the item significantly contributes to the problem or not.

The second of the 7 QC tools is the Pareto chart is used to prioritize the contributors which make the biggest impact on a problem, or which represents the largest areas of opportunity.

In the Define phase of the DMAIC process, Flowcharts are very important.

In the Measure phase, the first three of the 7 QC tools are relevant: Fishbone Diagram, Pareto Chart, and Control Charts.


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