Bpr In Government - Thesis

However, the university cannot implement the new processes still now, even though in BPR principles all of the redesigned processes should not be implemented once rather step-by-step with a pilot study.

Hence, it is important to introduce a conceptual framework and a working model that facilitate the implementation of BPR in a particular civil service organization.

Venktramen has developed the five stages of organizational transformation model.

Since 1994, the government of Ethiopia has embarked on reforming its civil service organizations with the objective of improving the public sector service delivery system.

The government sponsored a lot of management training programs to enhance the capacities of civil service employees and to implement Result Based Performance Management System in all of its civil service organizations.

However, nearly all universities of Ethiopia use traditional or fragmented ways of doing businesses that cannot satisfy the customers' (stakeholders') need and ineffective processes for the attainments of the organizational objectives.

Generally, the old processes are not effective for the developments of the country at all.Matching the statuses of civil service organizations in Ethiopia to this model indicates that BPR should be considered to seek evolutionary changes.In conclusion, considering the human resource and the technological capacities of Ethiopian civil service organizations, BPR can bring incremental benefit and evolutionary transformation instead of dramatic and radical change for foreseeable future to come.In this regard, Center for Management Research defined Business Process Reengineering as a management technique through which an organization can improve its operational effectiveness, efficiency, and profitability through a fundamental and radical redesign of business processes.It involves modifying the existing systems and simplifying the processes in an organization in order to improve productivity, reduce costs, and adopt better business practices.Therefore, this article tries to answer the following points: what are the major problems the university faced to implement the newly designed processes? What are different mechanisms the university used to handle the problems?To address the above points, I have gathered information from some different process redesign team members and implementation team members of the university.Hence, all public universities of Ethiopia including Samara University, under the delegation of Ministry of Education have been engaged for the last two years (20) in Business Process Reengineering (BPR) project to tackle the traditional or fragmented ways of doing businesses.Among various management tools, Business Process Reengineering is one of the management tools that can help the organization for effective, efficient and economic performance of doing businesses, as well as the stakeholders benefited from good performance of the organization.We use cookies to offer you a better experience, personalize content, tailor advertising, provide social media features, and better understand the use of our services.To learn more or modify/prevent the use of cookies, see our Cookie Policy and Privacy Policy.


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