To have an effective communication with a patient, a nurse needs to be empathetic and a good listener.Empathy is the ability to understand and share patient’s emotion or state of mind.
To have an effective communication with a patient, a nurse needs to be empathetic and a good listener.
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Empathetic people are often very sympathetic - they can hardly stop themselves as they really do feel for the other person.
A person who is sympathetic but not empathetic may appear a little shallow, as they are less likely to show an emotional connection.
'Terribly sorry and all that, old chap' they might say, in a friendly but relatively cold voice.
A defining element of a psychopath is that they do not and probably cannot empathize with other people.
They are often good at imitating this, but in doing so they are using it in a cold and manipulative way.
Having said this psychopaths have been described as having 'cold empathy' whereby they do not experience what others are feeling but nevertheless are able to detect emotions through reading non-verbal signs.
Thus you cannot expect aroused people to make rational choices at this time.
Empathy is a bane if you end up experiencing all the bad feelings of everyone around you.