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Options include Draw Draft, prepayment and forwarding bills to another address.Customers can customize their billing and payment options to accommodate their individual needs.

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Special consideration is given to these customers when normal disconnection of service would have occurred and in restoration of service following a power outage.If you are a service member who has been called to active duty, please click here for more information and an application to the Entergy Military Utility Relief Program.If you have any additional questions please call our customer service representatives at 1-800-ENTERGY.Sign up through my Account: Entergy works closely with low-income advocates to help customers who meet certain income criteria and need assistance handling their energy costs.Bill Payment Assistance Agencies Agencies available for customers to apply for assistance paying their electric bill.The Children's Health Insurance Program (CHIP) provides free or low-cost health coverage for more than 7 million children up to age 19. Qualifying customers who need additional time to pay their bill can call our automated answering system at 1-800-ENTERGY (1-800-368-3749) or request an extension through my Account.Inquiries on applying for The Power to Care should be directed to the New Orleans Council on Aging (NOCOA) at (504) 821-4121. The LIHEAP Program LIHEAP (Low Income Home Energy Assistance Program) is a program that provides money to help individuals with energy bills and other energy-related expenses.LIHEAP is funded through the federal government and works with the community action agencies to help customers pay for and keep electric service in their homes.When you give, Entergy shareholders will match your gift, up to 0,000, doubling the impact of your contribution.Together, we have the power to provide immediate help and hope for those in need.


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