Both of these - even if they are unintentional - could be used as a way to assess how you approach something that is unforeseen.If you know that you are likely to face problem solving questions in the application process, it’s good practice to research the typical questions and scenarios that candidates are presented with.Business managers will spend a lot of their time solving problems and consequently require their employees to be creative and intuitive when it comes to addressing them.
Employers look for hires who can demonstrate each of these skills in the workplace to deliver positive outcomes.
Managers would far rather employ a member of staff who can take action to resolve a problem than someone who doesn't act and relies on someone else to think of a solution.
Therefore the best way to understand how someone would respond to a specific scenario is to ask a question such as 'explain an occasion when…’ As the employer wants to assess your problem solving skills, they may ask you to outline a situation where something went wrong and what happened.
This could be an example of a time when you faced something unexpected, or you were approached by a client about a concern.
Solving problems is an analytical skill that many employers look for when reviewing candidate application forms.
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This particular skill isn’t restricted to a single sector, industry or role, though employers in the engineering and legal industries in particular tend to look for proficiency.
Even if it isn't outlined as a requirement in a job description, many employers will still be evaluating your problem-solving ability throughout the application process.
Effective problem solvers are those who can apply logic and imagination to make sense of the situation and develop a solution that works.
Even if it doesn't prove as successful as you had hoped, resilience is important, so you can reassess the situation and try an alternative.
If problem solving skills are an integral part of your role, it is likely that you will have to complete some kind of assessment during the application process.