Potential hires who recognize a problem, or predict one could potentially occur, will stand out.
Problem solving can take a lot of different forms, including resolving a customer complaint, managing a conflict between coworkers, reallocating funds within a budget, or coming up with ways to improve a product's design.
Any employee who is responsible for making decisions, either independently or within a team, will need sharp problem solving skills.
Analytical or logical thinking includes skills such as ordering, comparing, contrasting, evaluating and selecting.
It provides a logical framework for problem solving and helps to select the best alternative from those available by narrowing down the range of possibilities (a convergent process)..
Creative problem solving can also lead to new innovations that help businesses grow and evolve, which makes employees who can solve problems incredibly valuable.
Because problem solving is associated with creativity, logic, and reasoning ability, it can be evaluated through employment aptitude tests. One cognitive aptitude test that employers often use to evaluate problem solving skills is the Criteria Cognitive Aptitude Test (CCAT), a pre-employment aptitude test that measures an individual's aptitude, or ability to solve problems, digest and apply information, learn new skills, and think critically.If you're an employer interested in previewing these tests, start a 21-day free trial.Use these sample problem-solving interview questions to discover how candidates approach complex situations and if they can provide effective solutions. Before you decide on your next hire, use your interview process to evaluate how candidates approach difficult situations.Problem-solving interview questions show how candidates: Identify candidates who are results-oriented with interview questions that assess problem-solving skills.Look for analytical and spherical thinkers with the potential for technical problem solving.Funded by NASA to evaluate the cognitive functions of astronauts, the MRAB administers a fast-paced battery of different problems or tasks for the test-taker to solve.While the CCAT measures general aptitude, the MRAB is more of a test of cognitive fitness that assesses attention skills, concentration, working memory, and problem-solving ability.Right-brain thinking is more holistic and is concerned with feelings and impressionistic relationships.To be a good problem solver you need to be able to switch from one group of skills to the other and back again, although this is not always easy.Analytical thinking often predominates in solving closed problems, where the many possible causes have to be identified and analysed to find the real cause.Creative thinking is a divergent process, using the imagination to create a large range of ideas for solutions.