Using established tools and techniques will help you improve your approach to solving the problems that your team and your organization face.
You'll be more successful at solving problems and, because of this, more successful at what you do.
When your problem is simple, the solution is usually obvious, and you don't need to follow the four steps we outlined earlier.
So it follows that when you're taking this more formal approach, your problem is likely to be complex and difficult to understand, because there's a web of interrelated issues.
However, if you look a bit deeper, the real issue might be a lack of training, or an unreasonable workload.
help you ask the right questions, and work through the layers of a problem to uncover what's really going on.
The key to a good problem definition is ensuring that you deal with the real problem – not its symptoms.
For example, if performance in your department is substandard, you might think the problem is with the individuals submitting work.
So, being a confident problem solver is really important to your success.
Much of that confidence comes from having a good process to use when approaching a problem.