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The information you request is usually provided free of charge but there may be a charge.Under GDPR, the Trust or surgery has one month to respond to a request in writing.As the results still showed a high iron count, I was told I required a referral to a Haematologist at my local hospital, and that I would receive an appointment letter in due course.
To make all the different services available to you with Evergreen Life, make sure to ask your surgery for 'full record access.' An Evergreen Life user spoke to us about this disappointing experience with his GP practice when seeking access to his data.
Here’s what he had to say:“Having booked to see my doctor through GP online services to discuss a blood test result, I was found to have a high iron count.
You have the right to receive a copy of these under the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
If you wish to access your health records from your GP, surgery staff or Health Trust you should do so in writing.
You may also send requests to the Trust data protection officer.
In most cases, the information will be provided free of charge.Wanting to ensure that this test wasn’t an anomaly it was suggested I book in a second test.I booked to see the same GP online, which was great as I had consistency and he was aware of my case.In some circumstances, the organisation has the right to charge a fee for access to your health records. If you are applying for health records on behalf of someone else, you will need to: You should be aware that having power of attorney does not provide you with an automatic right to someone else’s medical records.Other factors including the best interests of the patient need to be taken into account before a decision can be made.If you are accessing information on children you may need to confirm that you have parental responsibility.Professionals may deem a child to have capacity to consent even if they are under 16 years of age and consent may be requested from children.In your letter you should clearly state what information you want and also include a copy of some form of photographic identification, for example, a driving licence or passport.An application form may be available on the Trust or GP website that will help you to apply for your records and explain what information and documents you need to provide.If you find that your practice is reluctant to offer you the online services to which you are entitled, talk to them, write to them, email them. Your medical or Health and Social Care records are held at your GP surgery, in hospitals or health and social care facilities you’ve had any appointments or treatment at or by the Northern Ireland Ambulance Service.