For example, consider this problem statement: "We have to find a way of disciplining of people who do substandard work." This doesn't allow you the opportunity of discovering the real reasons for under-performance.
The CATWOE checklist provides a powerful reminder to look at many elements that may contribute to the problem, and to expand your thinking around it.
The articles in this section of Mind Tools therefore focus on helping you make a success of the first of these steps – defining the problem.
A very significant part of this involves making sense of the complex situation in which the problem occurs, so that you can pinpoint exactly what the problem is.
However, if you look a bit deeper, the real issue might be a lack of training, or an unreasonable workload.
help you ask the right questions, and work through the layers of a problem to uncover what's really going on.So, being a confident problem solver is really important to your success.Much of that confidence comes from having a good process to use when approaching a problem.There are four basic steps in solving a problem: Steps 2 to 4 of this process are covered in depth in other areas of Mind Tools.For these, see our sections on Creativity for step 2 (generating alternatives); Decision Making for step 3 (evaluating and selecting alternatives); and Project Management for step 4 (implementing solutions).Many of the tools in this section help you do just that.We look at these, and then review some useful, well-established problem-solving frameworks.The key to a good problem definition is ensuring that you deal with the real problem – not its symptoms.For example, if performance in your department is substandard, you might think the problem is with the individuals submitting work.With one, you can solve problems quickly and effectively.Without one, your solutions may be ineffective, or you'll get stuck and do nothing, with sometimes painful consequences.
Comments The Problem Solving Process
What is Problem Solving? Steps, Process & Techniques ASQ
Learn the four steps in the problem-solving process so you can understand and resolve the issues confronting your organization. Learn more at…
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Steps for Effective Problem Solving - 24alife
This problem solving technique is commonly used by psychologists in the counseling process to assist individuals in finding a solution on their own, and put it to.…
General Problem-solving Process
The following is a general problem-solving process that characterizes the steps that can be followed by any discipline when approaching and rationally solving a.…
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The goal of a good problem-solving process is to make us and our organization more "conflict-friendly" and "conflict-competent". There are two important things.…
What Is Problem Solving? - Problem Solving Skills from.
Having good, strong problem solving skills can make a huge difference to your. Steps 2 to 4 of this process are covered in depth in other areas of Mind Tools.…
The Six Step Problem Solving Model
The Six-Step method provides a focused procedure for the problem solving PS group. It ensures consistency, as everyone understands the approach to be.…
The Problem Solving Process - CS Curricula
This lesson introduces the formal problem solving process that the class will use over the course of the year, Define - Prepare - Try - Reflect. The class relates.…
The Problem Solving Process - GDRC
The normal process for solving a problem will initially involve defining the problem you want to solve. You need to decide what you want achieve and write it.…
Problem solving - Wikipedia
Problem solving consists of using generic or ad hoc methods in an orderly manner to find. Problem solving in psychology refers to the process of finding solutions to problems encountered in life. Solutions to these problems are usually.…